Frequently Asked Questions
If you're not finding the answer to your question on this website, this page will help you. If you're still unsure, don't hesitate to send your question to us directly.
General
What is Fillify and how does it work?
Fillify is a cloud-based solution for managing your "Send to Amazon" FBA shipment process.
What marketplaces does Fillify support?
Fillify currently supports all 20 Amazon marketplaces in the following regions: United States of America, Canada, Mexico, Brazil, Spain, United Kingdom, France, Netherlands, Germany, Italy, Sweden, Poland, Egypt, Turkey, Saudi Arabia, United Arab Emirates, India, Singapore, Australia, and Japan.
What types of labels can Fillify create and print?
Fillify currently supports printing of 2-1/4” x 1-1/4” (57.15mm x 31.75mm) and 4” x 6” (101.6mm x 152.4mm) thermal labels. Print all your FBA product labels, 2d box content labels, “SOLD AS SET” stickers for combo and multipacks, “DO NOT DOUBLE STACK” stickers for pallets, and more with Fillify.
What do I need to get started with Fillify?
The only things required to get started with Fillify today are two thermal label printers, and an active Amazon Seller Central account.
Hardware
What printers are compatible with Fillify?
Fillify is compatible with any thermal printer that can print 2-1/4” x 1-1/4” (57.15mm x 31.75mm) and 4” x 6” (101.6mm x 152.4mm) labels. Fillify has been thoroughly tested on Zebra, Dymo, and Rollo thermal printers.
What kind of devices does Fillify run on?
Fillify can run on any device. Fillify is cloud based and can be accessed from any PC, tablet, or mobile browser.
I spent alot of time customizing my Warehouse Management System. Does Fillify intergrate with my WMS?
Yes. Fillify does not replace a WMS, it enhances existing systems (like Seller Central, Zentail) by enabling seamless and easy to use workflows.
How many thermal label printers do I need to use Fillify?
Two. Fillify currently requires the use of two seperate thermal label printers. One thermal printer is required for 2-1/4” x 1-1/4” (57.15mm x 31.75mm) product labels, and a second thermal printer is required for 4” x 6” (101.6mm x 152.4mm) box and shipping labels.
Pricing
How much does Fillify cost?
Fillify is currently free to use to all users during our beta period.
Contact
How do I contact Fillify?
Please find our contact info here.
Where is Fillify located?
Fillify is based in the United States, in the greater Washington, D.C. region.
How can I request a new feature or help improve an existing one?
To request a feature or help us improve an exisitng one, please fill out the contact form on our contact page and we will respond to you immediately.